''The training provided comprehensive information which was especially useful to people new to Lone Working or as a refresher for those who had already attended Lone Working training previously. It included useful tips on safety. The PET technique for risk assessments was helpful, as was the suggested language to use to positively rephrase negative statements.
The violence de-escalation part was also particularly interesting and we learned how to react in this situation.''
Practice Link Workers
Oxfordshire NHS
